About One Call Alert

One Call Alert offers peace of mind with simple, easy-to-use systems that deliver help at one push of a button. Our company is founded on more than 20 years’ experience serving the medical community with products that help medical professionals give prompt, precise treatment. Based in Houston, Texas, we provide service nationwide. So whether you or your loved one slipped in the kitchen and need a neighbor’s hand, or are having a medical emergency and need an ambulance called, One Call Alert will be there.

Industry's Best Monitoring

When you press a One Call Alert button, you can rest assured that you’ll receive a prompt, professional and friendly response. Our trained operators answer the calls quickly and you’ll never get an automated response. With our two fully-redundant call centers located here in the U.S., you can be sure that your call will always be answered despite equipment failures, storms, or outages. Each center exceeds the stringent requirements of Underwriters Laboratories for alarm monitoring.

Values

Quality Products and Services: Because One Call Alert customers are like our family, we want only the best for them. Highly trained professional Emergency Operators stand ready to connect help 24 hours a day, 365 days a year. Identical call centers in two different states means your call will always go through, regardless of power failures, storms or other disasters.

Exceptional Customer Care: From unpacking your One Call Alert box to updating emergency contacts, our team of Customer Care Representatives is ready to answer your questions. Don’t understand an instruction or policy? Give us a call and we’ll walk you through it.

Business Integrity: For us, it’s not just about what we offer, but how we offer it. With One Call Alert, there are no long-term contracts or hidden fees: it should be your choice to stay with us simply because we are doing a great job, not because you are locked into a contract.

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