How it Works

 

One Call Alert Medical Alarm Button

1. Press the Button
If you need assistance, simply press your button and we will get you the help you need - 24 hours a day, 365 days a year.

Speak with a One Call Alert Operator

2. Speak with a trained emergency operator
A friendly and professional operator will answer your call - never an automated system.

One Call Alert Help is On the Way

3. Help is on the way
With our personalized service, you choose who we contact first: family, friends, neighbors, or local emergency responders.

Easy Set Up and Use

Our medical alert systems are ready to go right out of the box and require no installation. You will simply plug in 2 phone cords and a power cord - it's that's easy!

In Home Landline In-Home Landline
  • Base station plugs into telephone wall jack and electrical outlet
  • Covers a range of 600 - 1000 feet, throughout your home or yard
  • Waterproof help button can be worn as a necklace or wristband
  • Base unit has 36-hour, rechargeable, back-up battery
  • Optional Fall Detection upgrade
One Call Alert Wireless System In-Home Wireless
  • Base station plugs into electrical outlet
  • Covers a range of 600 - 1000 feet, throughout your home or yard
  • Waterproof help button can be worn as a necklace or wristband
  • Base unit has 60-hour, rechargeable, back-up battery
  • Optional Fall Detection upgrade
One Call Alert ResCube SystemResCube Pro™ Mobile
  • Charging Cradle plugs into electrical outlet
  • Works both inside and outside the home on AT&T nationwide network
  • Compatible with optional in-home help buttons from more comfortable use at home (Available December 2016)
  • 36-hour rechargeable battery life
  • Optional Fall Detection upgrade

One Call Alert Core Values

Exceptional Customer Care
From unpacking your One Call Alert box to updating emergency contacts, our team of Customer Care Representatives is ready to answer your questions. Don’t understand an instruction or policy? Give us a call and we’ll walk you through it. Have a question about our service or billing?
Give us a call and we’ll be happy to walk you through it.
Quality Products and Services
Because One Call Alert customers are like our family, we want only the best for them. Highly trained professional Emergency Operators stand ready to connect help 24 hours a day, 365 days a year. Identical call centers in two different states means your call will always go through, regardless of power failures, storms or other disasters. With flexible pricing options and customized upgrade choices, we have a solution for every need.
Business Integrity
For us, it’s not just about what we offer, but how we offer it. With One Call Alert, there are no long-term contracts or hidden fees: it should be your choice to stay with us simply because we are doing a great job, not because you are locked into a contract. All our service plans come with a no-questions-asked money-back guarantee. If we haven’t lived up to your expectations, simply return your equipment within 30 days for a full refund.
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