How it Works


One Call Alert Medical Alarm Button

Press the Button

If you need assistance, simply press your button and we will get you the help you need - 24 hours a day, 365 days a year.

Speak with a One Call Alert Operator

Speak with an operator

A friendly and professional operator will answer your call - never an automated system.

One Call Alert Help is On the Way

Help is on the way

With our personalized service, you choose who we contract first: family, friends, neighbors, or local emergency responders.

Easy Set Up and Use

Our medical alert systems are ready to go right out of the box and require no installation.

  • In-home solutions have a base station you plug in and a help button you can wear as a necklace or wristband
  • Base stations cover a range of 600 feet, throughout your home and yard.

See Example

  • The mobile option goes with you wherever you go.
  • Waterproof help buttons and water resistant mobile option are designed to always be within reach.
  • All solutions come with long-term batteries.


Service You Can Count On

We offer superior service for each of our systems: just press the help button and get connected to the right help, anytime.

  • Friendly and professional operators answer your call - never an automated system
  • Our reliable, certified call center and back up call center are located here in the U.S.
  • There is never an additional charge for calling our operators, so test your help button as often as needed, and don't worry about accidents.

The Right Help Right Away

With our personalized service, you choose who we call first: family, friends, neighbors, or if needed, local emergency responders/

  • Our operators know who you are and will offer help that makes sense for your unique situation.
  • Once you get help you can get on with your day without a single other person knowing.